Turning tangled processes into flow.
Siloed teams, legacy systems, manual workarounds, an IT team stuck firefighting. If it's slowing the flow of value to your customer, I'd love to hear about it.
Say helloITIL Certified Strategic Leader
I'm Joel Boyles, an experienced operations and IT leader with a background in manufacturing and supply chain. I deliver results through ERP, EDI, shop floor, and IT services optimization.
Find me on LinkedIn and Goodreads, or send an email.

Siloed teams, legacy systems, manual workarounds, an IT team stuck firefighting. If it's slowing the flow of value to your customer, I'd love to hear about it.
Say hello“Every time I run one of these workshops, I hear the same thing: ‘Wow, I had no idea it was this complex.’ That's when I know we're making real progress.”
Connecting ERP, EDI and the shop floor so data moves as fast as product.
Lean and Agile tools that expose the real bottleneck and make fixes stick.
Writing, producing, mixing and mastering music.
Approach
A few examples of how I've helped manufacturers and supply chains untangle processes, modernize systems, and build teams of problem solvers.
HR process · Lean
From gridlock to “go”, how applying lean manufacturing techniques to an HR process helps performance evaluations start moving again.
Food manufacturer
A production bottleneck requires a food manufacturer to coordinate problem solving efforts cross-functionally.
National beverage company
A national beverage company needed faster access to product lot information.
Workshops
Visually mapping each step helps align cross-functional leaders around what's most important, customer value.
Beverage manufacturer
A young, enthusiastic IT team needs coaching and direction.
Furniture manufacturer
A furniture manufacturer relied on MS Access for key shop floor operations. It worked great until it didn't.
Furniture supplier
A low-tech customer requirement created a challenge for this mid-sized manufacturing team.
Off the clock, I write, produce, mix and master. Here are some projects I've been part of.
Medora (Original Motion Picture Soundtrack)Contributed the original song “Small Town.”
Early AughtsMouthsOriginal music, engineering and mastering.
the Press DeleteSmall TownOriginal music and artwork. Engineering, mixing and mastering.
Early AughtsDigital NativesOriginal music. Production, mixing and mastering.
Terminal BudsVol. 1Original music. Mastering.
Rob KenagyFlopMastering.